Informácia týkajúca sa riešenia sporov online podľa čl. 14, odst. 1 ODR (nariadenie pre riešenie sporov online):
Európska komisia poskytuje spotrebiteľom možnosť riešenia sporov online na jednej zo svojich platform, a to na základe čl. 14, odst. 1 nariadenia ODR. Platforma (http://ec.europa.eu/consumers/odr) slúži ako portál, na ktorom môžu zákazníci dosiahnuť mimosúdne urovnanie sporov vyplývajúcich z online nákupov a zmlúv o službách.
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